Complete IT support for companies: dedicated help desk, preventive maintenance, server and network management. Remote response in 1 hour, on-site in 4 hours.
From day-to-day maintenance to full IT infrastructure management: a single partner for every corporate IT need.
Remote and telephone support tailored to your company. Ticketing, guaranteed SLAs, specialist operators ready to solve hardware, software and connectivity problems.
Scheduled work for system updates, cleaning, hardware checks and performance tuning. Prevent failures before they stop production.
Full administration of physical and virtual servers (Windows Server, Linux). 24/7 monitoring, patch management, performance tuning and capacity planning.
Configuration and maintenance of switches, routers, firewalls and corporate WiFi networks. VLAN segmentation, site-to-site and remote access VPN, QoS and traffic optimisation.
Provisioning, configuration and management of corporate workstations and laptops. MDM (Mobile Device Management), software deployment, inventory and asset management.
Emergency on-site response within 4 hours for critical failures. Specialist engineers available outside office hours for premium contract customers. Guaranteed business continuity.
Choose the maintenance plan that best fits your company. Every plan includes access to the ticketing portal and a monthly report.
For companies with up to 20 users
For companies with 20–100 users
For companies with 100+ users
BAIT Service guarantees remote response within 1 working hour and on-site response within 4 working hours for customers with an active maintenance contract in Milan and its province.
Yes. We have scalable solutions for companies of every size, from start-ups with 5 users to businesses with 500+ workstations. The maintenance contract adapts to the number of users and the complexity of the infrastructure.
A BAIT Service maintenance contract includes: remote and on-site support, proactive system monitoring, security updates, verified backup, monthly report and strategic consulting. All with guaranteed SLAs and fixed monthly costs.
Let us talk about how we can support your company's business continuity. Free quote within 24 hours.
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